Glossary term
Glossary term
Product and Operations
Dialog GPT is an intelligent orchestration engine that powers natural, multi-turn conversations by autonomously managing intent detection, task execution, and ambiguity resolution, combining generative models with domain knowledge at scale.
Kore.ai DialogGPT is embedded in the Kore.ai XO Platform to power contact-centre virtual agents.
IBM watsonx Assistant uses a comparable LLM-based dialog orchestration approach in production deployments.
Google Dialogflow CX Generative Agent provides a similar generative dialog capability on Vertex AI.