Glossary term
Glossary term
Product and Operations
Agent created mostly through configuration, visual workflows, and connectors.
ServiceNow's Now Assist lets IT admins build AI agents for ITSM processes through a visual builder - configuring triage logic, knowledge-base connections, and escalation rules without writing code.
Zapier Agents enables non-developers to build autonomous AI agents that monitor data sources and trigger actions across 7,000+ apps - a marketing team builds a social-listening agent in under 30 minutes.
Microsoft Power Automate's AI builder enables citizen developers to create document-processing agents by pointing at document examples and selecting extraction fields - no ML training required.