Glossary term
Glossary term
Product and Operations
Low-code or no-code tool for creating AI agents.
Salesforce Agentforce Builder uses a visual drag-and-drop interface to create customer-service agents - admins define the agent's topic, actions, data sources, and escalation triggers without writing code.
Microsoft Copilot Studio (formerly Power Virtual Agents) enables citizen developers to build enterprise copilots by connecting to SharePoint, Dynamics 365, and custom APIs via a visual flow builder.
Vertex AI Agent Builder on Google Cloud allows product managers to define agent behaviour, connect to Google Search and BigQuery, and deploy a customer-facing agent in hours without ML expertise.