Glossary term
Glossary term
Foundations
An entity is a specific piece of information the AI is trying to extract like a person's name, a date, or an account number. Think of it as a key detail that makes a vague request actionable.
Kore.ai NLU detects entities like @date, @currency, and @person inside user utterances.
Google Dialogflow CX uses system and custom entities to capture order numbers and product names.
spaCy's named entity recognition tags entities like PERSON, ORG, and GPE in unstructured text.