Glossary term
Glossary term
Foundations
A Conversational UI enables user interaction through natural language instead of buttons or forms, making experiences more intuitive across chat interfaces and voice assistants, especially for complex or dynamic tasks.
ChatGPT, Claude.ai, and Gemini are mainstream conversational UIs for general AI assistance.
Intercom Fin and Zendesk AI agents provide conversational UI for customer support.
Amazon Alexa and Google Assistant pioneered voice-based conversational UI on consumer devices.