Glossary term
Glossary term
Governance and Compliance
A metric that signals increasing AI risk exposure, such as rising override rates, model drift, incident volume, exception approvals, data quality failures, or high-risk use cases pending review. KRIs should have owners, thresholds, escalation rules, and management reporting; otherwise they become passive metrics rather than governance triggers.
JPMorgan's Model Risk Management dashboard tracks KRIs including count of models past annual validation, override rates, and concentration of high-risk models per business line.
Mastercard's Responsible AI Council monitors KRIs including the number of GenAI exceptions granted and trends in customer complaints flagged as AI-related.
Under ISO/IEC 23894:2023 risk monitoring practices, organizations track risk indicators alongside their risk register to detect emerging exposures.