Glossary term
Glossary term
Agentic Systems
Agent architecture where actions are triggered by asynchronous events (webhooks, database changes, queue messages) rather than synchronous user requests.
Zapier Agents use an event-driven pattern where a new Salesforce record, a Gmail message, or a Slack mention triggers an autonomous agent that decides what actions to take without a human submitting a prompt.
PagerDuty's AIOps product uses an event-driven agent architecture where monitoring alerts trigger an LLM-based diagnosis agent that correlates incidents, identifies root cause, and drafts a war-room summary automatically.
A financial compliance agent monitors a Kafka stream of transaction events - when a suspicious pattern triggers a risk alert, the agent automatically retrieves relevant customer history, runs a rule check, and creates a SAR draft for human review.