Glossary term
Glossary term
Agentic Systems
A Contextual Intelligence Engine collects and analyzes signals like user roles, conversation history, and business rules, giving AI agents memory, situational awareness, and the ability to make smarter, adaptive decisions.
Salesforce Data Cloud feeds Agentforce with unified customer context across CRM, marketing, and service data.
Microsoft Graph powers Copilot's contextual intelligence engine across emails, files, and calendar events.
Glean's Work AI graph acts as a contextual intelligence engine over enterprise SaaS data.