Glossary term
Glossary term
Governance and Compliance
When a human decision maker favors recommendations made by an automated decision-making system over information made without automation, even when the automated decision-making system makes errors.
See Fairness: Types of bias in Machine Learning Crash Course for more information.
Created for this library
A hospital's risk committee trains nurses to question AI triage suggestions so automation bias does not cause them to defer to a wrong recommendation.
A bank's loan-officer training program explicitly addresses automation bias to remind staff that the model's recommendation is one input, not the decision.
An insurance claims team builds a review checklist that forces reviewers to record their reasoning before viewing the model output, reducing automation bias.
Definition source: Google for Developers Machine Learning Glossary | Creative Commons Attribution 4.0 License