Glossary term
Glossary term
Product and Operations
Agent Platform is enterprise-grade infrastructure for building, deploying, and orchestrating sophisticated AI agents at scale, supporting autonomy levels from guided assistants to fully independent systems tailored to business needs.
Kore.ai Agent Platform powers contact centres at Coca-Cola and PNC Bank with multi-channel voice and chat agents.
Google Vertex AI Agent Builder and AWS Bedrock Agents are competing enterprise agent platforms.
ServiceNow AI Platform and Salesforce Agentforce provide comparable agent platform capabilities embedded in their CRMs.