Glossary term
Glossary term
Product and Operations
Organisational design for owning, governing, deploying, and improving agentic systems.
McKinsey's AI operating model framework defines five functions for enterprise AI agents: strategy, build, deploy, govern, and improve - each with an assigned owner, review cadence, and KPI set.
Accenture's GenAI operating model requires every deployed agent to have a nominated 'Agent Guardian' - accountable for performance, safety, and compliance - before production go-live approval is granted.